This email to thank you for your very kind, professional and efficient support for the TOTAL-groups, and to express my gratitude for the fantastic job you have done.
You are a great and reliable team, and you are beautiful people with a true passion for the job.

Thanks for being so available, so flexible, so driven to deliver a perfect job.
We’ve spent quite some time on this project, but the result is what it is: a very happy client and very happy participants.

You’ve got yourselves new ambassadors for your country and your team.
Looking very much forward to the next one!

Warm regards,

Tina J.
Managing Partner

- MAX-BE -

Bonjour Karima,

Un grand Merci à toi pour efficacité , réactivité etc etc etc .. Il y a trop à dire !! Excellente équipe de choc , sincèrement cela faisait longtemps que je n’avais pas travaillé avec un DMC aussi pro !!

Tout était parfait !!


I would like to thank you for the fantastic organization of a spotless week, for the courtesy with which you operate, for the efficiency of the logistics, for the attention to detail while still having a smile on your face. Many, many thanks for your assistance to us, it was an exceptional week, a great time for people together, a very rewarding moment, which would not have been possible without your support.

I wish you personally, and for your team, great times ahead, and a lot of pleasure in the work you deliver,

with my best wishes,

Aurelie P


I wanted to drop you a note to say thank you very much for all your hard work and dedication before and during the Norgine Sales Conference. You are a joy to work with and as Siobhan said to me, we would like to take you everywhere we go to use as our DMC!

From the initial proposal stage, through the site inspections, pre-event work and on-site you showed professionalism, an understanding of what we need and provided the level of response and detail needed. In addition, you are positive and will always try to help us achieve what we and the client need.

It gave us great confidence to know that you were overseeing things on site and we knew what we had planned would be delivered. Your dedication was shown on the last day when you could have left the last transfers to go home and see your daughter who had her first day at school and clearly wanted to see you, but you stayed at the hotel to make sure things were OK.

You are a real asset to Optimum Paola and thank you very much for helping us make this event a success.

Best regards


Dear Karima and George,

We’d like to thank you again for your professional assistance and creativity for Incentive Group.
All the guests enjoyed this nice trip and found that it was the best of the last few years.
Congratulations to you !


Chère Marina,

Je tenais à vous remercier tous pour votre soutien dans ce dossier qui n'était pas facile et pour vous et pour nous, une expérience assez amusante pour finir et qui a très bien marché. je sais que ce n'était pas toujours facile pour toi mais si j'ai été très `` last minute`` c'est aussi car nous n'avions pas toutes les clés cette année et le client s'est décidé très tard aussi mais je pense que le résultat nous a prouvé qu'on pouvait y arriver à la dernière minute.Sois gentille de transmettre à George toutes mes pensées positives et de remerciement eet Eleni aussi qui a été très efficace.


Back to Paris, I am busy trying to end the Incentive event.

First of all, I would like to thank you for your very patient collaboration and to congratulate you for the success of this event.

It was long to prepare this project but it was worth it.

Our clients went home happy.

Thank you for your precious presence available and attentive to all details.


Chère Véronique and Dear Georges,

I would like to send you our best and big thanks for your excellent and very good collaboration. We have received many positives messages from our client and other people invited to this trip. By the way we want to share this success with Optimum and teams. A special thanks to Veronique for your help and professional qualities very important in our job that I had appreciated.


RE: Our Group, Athens

“Wanted to say thanks again for all your hard work on this program!!!! Everything went flawlessly and my client was extremely happy! I had an excellent time in Athens and I want to return again soon for personal holiday or business. I already told all the planners in the office to use Optimum when next time in Greece because of the wonderful job you and your team did! …“


“I am writing to you and your team for the most amazing Greek experience. Your professionalism, attentiveness and genuine caring for even the most annoying and minute of problem is second to none. I can honestly say that we could not have chosen a better partner for this event…”


RE: Stand Alone Meeting, Athens

“Well, what can I say except a huge THANK YOU for all the hard work and support you gave to us for the Stand Alone. It was a great success and I cannot thank you enough for your contribution in making this event such a great one. The time that we spent last September working out how we were going to fit in 1200 sallies all paid off!! It was a great show and we’ve had excellent feedback from both MC’s, Faculty and Staff. ….You both worked so hard and really did an amazing job – we couldn’t have done it without you. I enjoyed every minute working through this event with you both such true professionals, it’s an absolute pleasure,…”


RE: Leadership Summit, Athens

“…Since the Leadership Summit in Athens, May 16-19 we have received many compliments on the guest and evening programme during the Summit.

We would like to recognize the excellent and creative work done by you and Paola Balasso in designing, planning and executing the many tours and events during the four days of the meeting. You and your team conducted yourselves with professionalism, enthusiasm, and grace throughout the engagements. We are certain that our participants will always have fond memories of the Plaka Taverns dinner and private concert on the Roman Agora, the Panigiri beach party, the group activity on Aegina, and Black Tie Gala at the Zapeion.

On behalf of our CEO and the New York and Athens Summit, please accept our thanks and gratitude. “


RE: Urology Summit, Athens

“…Thank you very much for all your hard work on the Urology Summit. The meeting was an absolute success and we have had many emails from the Marketing Companies expressing their thanks for the service. ”

“And finely the Summit in Athens was belong compare. Everything was perfect! Please tell all involved, that the German group (delegates and staff) were more than happy.”

Your dedication to the program and your attention to detail ensured the meeting was such a success and I want to thank you so much to holding this meeting together whilst I was away on site at all my other congresses the few months beforehand.

On-site, you are so dedicated and your energy and delegate ‘smile’ at all times, should be applauded – I don’t know how to do it!

My utmost appreciation once again for assisting, supporting and managing this program – as always, I know that the ‘job will be done’ and whatever is thrown at you, you manage to successfully complete the challenges. Without you, my job would be so much more difficult, and I think that we work so well as a team after all these years, that it is so easy to seamlessly produce a fantastic program between us.

In addition, your assistance with all the extra problems which transpired on site were set up on the mezzanine level the communication issues with Panos, and the time spent resolving these on our behalf, we are very grateful for! You didn’t have to – but you did – your flexibility and concern for impact are at such a high level, that yet again you pull out all the stops for us to make our life so much easier!

As always I look forward to working with you again…”



“…In the meantime, it is almost one month ago that we have been introducing the CAR SERIES in Athens. After a six month preparation time, the event became a memorable happening for all the team members and the guests.

In several aspects, this event was very special; the short preparation time, the technical challenges, the daily conversions and Athens as the event-location were the most remarkable ones.

In the previous months and days, a large team has worked very hard to create the outstanding experience as we have witnessed in Athens. The event became an enormous success due to the individual performance of each team member. Also due to your care support, we have been able to achieve this result. Therefore we would like to thank you very much.

Our client and our guests were very enthusiastic; they certainly will not forget their time in Athens easily and neither does our team. For that reason, we hope to cooperate together with you in the nearest future again.

We again thank you gratefully for you help!”



“…I wanted to write to you to thank you for all your hard work and long hours during the recent event in Athens. The event was a great success, and your contributions played a major part in this…Once again thank for all your hard work and professionalism, both in the build-up to the event and on site…”



“…This is just to say a huge THANK YOU for all your excellent support during our event in Athens! So far I have had a great feedback, very much owed to your hard work and proactive input…You were superb, we could rely on you 100% and greatly appreciate this…Not only Optimum Have demonstrated a great and pure professionalism, but also amazing human qualities of going that extra mile, which is very rare to find these days-trust me!…So all I can say is THANK YOU again and again! I really look forward to working with you on the event in May…”



“…Thank you for making our conference a great success! Your organization and professional input was superb. We hope to have the opportunity of working with you again!…”



“…Thank you so much for your contribution to this meeting – everything was perfect, it’s so nice to be able to work with a local ground agent who has the friendly expert knowledge, professionalism and 100% attention to detail, it makes my life a lot easier and it is really hard to come by, believe me!…”



“…Thank you so much for all your incredibly hard work which undoubtedly helped to make our Conference such a success. You ensured that everything worked “like clockwork” and I don’t know what we would have done without you…”



“…I wanted to say a huge “Thank you” to Irene, Ioli and especially to YOU for all your hope with this event. All arrangements were faultless and your creativity and superb attention to detail was impressive. The company people were extremely pleased and the conference was very successful…”


RE: ITSummit, Athens
“I don’t even know from where to start on thanking you for such a fantastic experience for the IT Account Summit last week!
But, here goes…. THANK YOU very much for all your hard work and attention to details for our Cocktail reception at the Athens Town Hall with the Mayor of Athens on the 25th April, and for the Gala dinner at Byzantine Estate on 26th April.
Both evenings were a huge success and that was partial due to the brilliant entertainment, the fantastic location, the venue but mostly thank to the attention to detail from your team throughout the event and during the run-up to it. The guests thoroughly enjoyed both evenings and I know that our executive was very pleased with everything. I am particularly grateful for your help with the last minute arrangements for the Town Hall!
We really could not have organized either event without you !!! Both venues looked truly beautiful – it really was magical. Please pass on my thanks to everyone for all their very hard work.
On another note, thanks also with all the other details that you helped with - the partner program (which were VERY successful and all the ladies loved), the transfers (absolutely perfect!) the gifts, the sailing day, the trip to Sounion, restaurant lists and booking. The hostesses each day and evening…. The list goes on! EVERYTHING you were involved in was flawless onsite!! It really did exceed everyone’s expectations and It’s thank to your dedication and hard work that this went so well!
From my personal point of view of dealing with Optimum, I wanted to let you know how fantastic the experience was. This is largely due to Paola and her friendly, efficient, helpful, calm, responsive and professional service – Paola is a pleasure to deal with – nothing was too much trouble (even with a last minute cocktail reception thrown in), always very quick to respond to everything and based Optimum to anyone in the future. It was a brilliant experience and the whole team a delight to deal with.
… We had excellent feedback with all aspects, so once again my thanks, and really look forward to working with you gin in the very next future!”


Share on:

Visit Us On TwitterVisit Us On FacebookVisit Us On PinterestVisit Us On YoutubeVisit Us On LinkedinVisit Us On Instagram